1. Introduction
Seedtoshrimp ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"), web application ("Website") and services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. Information We Collect
2.1. Personal Information
During registration and use of our Services, we may collect the following personal information:
- Contact Information: Name, mobile number, email address.
- Business Information: Company name (hatchery or farm), business location, GSTIN number, breeds produced, production capacity.
- Verification Documents: Any documents you upload to verify your business.
- Profile Information: User photo, user type (hatchery or farm owner).
2.2. Usage Data
We may collect information that your device sends when you use our Services ("Usage Data"):
- Listings: Information about your active listings.
- Messages: Content of messages exchanged with other users.
- Interaction Data: How you interact with the App, including features used and preferences.
2.3. Automatically Collected Information
- Device Information: IP address, device type, operating system, unique device identifiers.
- Log Data: Log files that record data each time a device accesses our servers.
3. How We Use Your Information
We use the collected information for various purposes:
- Service Delivery: To provide, maintain, and improve our Services.
- User Verification: To verify businesses and enhance platform reliability.
- Communication: To facilitate communication between users.
- Customer Support: To address inquiries, feedback, and support requests.
- Personalization: To personalize your experience and deliver content relevant to you.
- Analytics: To monitor usage and analyze trends to improve our Services.
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
4.1. With Other Users
- Profile Information: Your name, business details, and contact information may be visible to other users to facilitate connections.
4.2. Legal Obligations
- Compliance: If required to do so by law or in response to valid requests by public authorities.
- Protection: To protect and defend our rights or property, and to prevent or investigate possible wrongdoing.
5. Data Security
We prioritize the security of your data and use commercially acceptable means to protect it:
- Data Storage: Information is stored securely on Firebase servers.
- Security Measures: Encryption, access controls, and secure protocols are implemented to safeguard data.
- No Guarantee: While we strive to use acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention
- Personal Information: Retained as long as your account is active or as needed to provide you with Services.
- Deletion Requests: Upon your request, we will delete or anonymize your personal data, unless we are required to retain it for legal reasons.
7. Your Rights and Choices
7.1. Access and Correction
- You can access and update your personal information through your account settings.
7.2. Data Deletion
- You may request the deletion of your account and personal data by contacting us at contact@seedtoshrimp.com.
7.3. Opt-Out
- Communications: You may opt-out of receiving promotional communications by following the unsubscribe instructions or by contacting us.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you are aware that a minor has provided us with personal information, please contact us so that we can take appropriate action.
9. Third-Party Services
Our App may contain links to third-party websites or services that are not owned or controlled by us:
- No Responsibility: We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
- Recommendations: We advise you to review the privacy policy of every site you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time:
- Notification: Significant changes will be notified through the App or via the contact information you have provided.
- Effective Date: Changes are effective when posted on this page.
11. International Data Transfers
While our Services are intended for users in India, the data may be processed outside of your jurisdiction:
- Consent: By using our Services, you consent to the transfer of information to countries outside of your country of residence.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: contact@seedtoshrimp.com
13. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
- Name: Rushit Kansa
- Email: contact@seedtoshrimp.com
- Address: Ahmedabad, Gujarat
14. Consent
By using our Services, you consent to the collection and use of your information as outlined in this Privacy Policy.
User Acknowledgment
By using Seedtoshrimp, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Note to Users: Protecting your privacy is important to us. We encourage you to read this Privacy Policy carefully. If you do not agree with any part of this Privacy Policy, please do not use our Services.
